STORE POLICY
Appointments
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Appointments are highly recommended to ensure availability. We recommend scheduling your services in advance, especially for weekends and holidays.
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Walk-ins are welcome but subject to availability
Arrivals
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Please arrive 5–10 minutes prior to your scheduled appointment. This allows time to check in, relax, and begin your experience without rush.
Late Arrivals
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If you arrive more than 10 minutes late and your scheduled esthetician is fully booked, we may need to transfer your service to another available team member to avoid delays. ● Full-service fees will still apply even if your appointment is shortened.
Spa Etiquette
To preserve the peaceful ambiance for all guests:
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Please silence all mobile devices.
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Voices should be kept low in treatment areas.
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Children and additional guests are not permitted in the treatment room unless receiving a service.
Health Considerations
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Medical conditions
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Allergies or skin sensitivities
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Recent surgeries or treatments
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Pregnancy
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Acne Medications
Right to Refuse Service
We maintain a professional and respectful environment for both clients and staff. We reserve the right to refuse or discontinue service to anyone displaying inappropriate behavior or failing to adhere to our policies.
Privacy & Safety
At Dermi Wax Spa Center, your privacy and well-being matter to us. We are committed to protecting your personal information and maintaining a safe, confidential environment for all of our clients.
When you book a service or visit our spa, we may collect:
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Your name and contact details (phone number, email)
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Health or skin-related information relevant to your treatment
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Payment details (if applicable)
How We Use Your Information
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Schedule appointments and send confirmations/reminders
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Personalize your treatments and care
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Provide follow-up support and exclusive offers (with your permission)
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Enhance our services and customer experience
Payment Methods
We accept cash, major credit/debit cards, and contactless payment options. Gratuities are not included in service pricing and may be offered at your discretion—cash or electronic tips are greatly appreciated.