SHIPPING & RETURNS
Shipping Policy
At Dermi Wax Center, we strive to ship all product orders within 5–7 business days, Monday through Friday (excluding holidays). We offer standard shipping options within the US, and all orders over $75 qualify for free standard shipping. Local pickup is available at our spa location during business hours, with same-day pickup for most in-stock items.
Once shipped, tracking information will be emailed to you. Please note that we currently do not ship to P.O. boxes or internationally. While we aim for prompt delivery, occasional delays may occur due to shipping carriers or weather conditions.
For any shipping inquiries, feel free to contact us at: 321-332-8100
Return & Exchange Policy
At Dermi Wax Center, we take great care in providing high-quality products and services. Please note that all sales are final, and we do not offer refunds, returns, or exchanges. Due to the personal nature of our spa products and treatments, we are unable to accept any items once they have been purchased. If you receive a damaged or incorrect item, please contact us within 3 days of delivery so we can make it right. We appreciate your understanding and support.